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Here at 2 Meal Day, we take your privacy very seriously and will only use your information to provide you with the product or service you have requested from us. However, from time to time, we would like to contact you with details of our other relevant content, products and special offers. Don't worry, we will not sell your data to 3rd parties. Check out our Terms, Conditions, and Privacy Policy. By clicking 'Sign Up', you are consenting to receive emails from 2 Meal Day.

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The small print.

Terms & Conditions

1.1 The Plan(s)

All the meals contained within all the company’s online meal plans are pre-set and therefore new recipes will never be created upon request.

You must be aged 18 or older to purchase a 2 Meal Day plan.

The set meals will be tailored in line with the company’s own unique formula – this formula is confidential to the business and will never be disclosed.

When an allergy or intolerance is present the plan you receive will either be amended and/or a covering email provided detailing how you can manage things which could either be by removing specific ingredients or replacing them with others.

It is important that you fully understand that the advice given from Naturafit Ltd regarding allergies is followed at your own risk and responsibility. Although Naturafit Ltd will recommend the use of alternatives in line with your allergies or intolerances you must ensure that both you and your GP or physician is comfortable with all the ingredients.

Our approach to calculating what we believe is optimum for each client is unique and by signing up to the company’s online plans you are trusting this approach and whilst feedback is appreciated – disagreeing with our methods on the basis of other professional’s points of view will not result in any aspect of the plans being re-designed or warrant a refund.

The training contained within the plan is also pre-set. You will receive details on the exact structure to follow meaning the duration, rep range and amount of sets. This also includes guidance or correct techniques through video links.

Training is only permitted once a day and no more. In this event the training contained within the plan will still be the same, however you will not be following it. We need both the completed questionnaire as well as clear body shot photos before a plan can be booked in and created. The pictures will need to be taken in swimwear or equivalent so that body composition can be assessed. Both the questionnaire and body shot photos must be submitted in order to proceed. Once your chosen plan begins you will be in complete control of the results. In order to achieve with this program you need to stick to it 100%, this includes, portions, meal timings, training, alcohol consumption and with eating out.

1.2 Liability & Risk

Naturafit Online Plans are almost always suitable for all. However, if you either suffer from, or are currently receiving treatment as detailed below, we are unable to take you on as a client due to health and safety limitations.

  • Cancer
  • HIV/AIDS
  • Pregnancy
  • Gastric Band
  • Heart Disease or suffered from Heart Attack
  • Lung Disease
  • Liver Disease
  • Kidney Disease
  • Organ Disease (other)
  • Anorexia
  • Bulimia

However, with regards to some conditions, we can take you on as a client once you are in full remission and have the all clear from your doctor.

Of course should your circumstances change or you wish to discuss the issues in more detail please get in touch with us at info@naturafit.co.uk and we will be happy to help.

When following the company plan you are doing so responsibly with your own guidance and take full responsibility for the effects on your body which you may experience along the way.

As with any exercise program you assume certain risks to your health and safety. Any form of exercise program can cause injuries, and any of the plans from Naturafit Ltd is no exception.

It is possible that you may become injured doing the exercises in your program, especially if they are done with poor form. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such exercise activities. These risks also exist for those who are currently in good health right now.

Our company does not act as medical doctors. You MUST consult your doctor before beginning ANY of our plans or exercise programs, no exceptions. You MUST consult your doctor/physical therapist immediately in the event or illness or injury and follow their direct advice which could mean stopping the plan altogether. You are using the chosen plan at your own risk and Naturafit Ltd is not responsible for any injuries or health problems you may experience or even death as a result of using any of the plans.

1.3 Refunds

Since Naturafit Ltd is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. This policy extends to the completion of a customer’s Phase 1 questionnaire – we do not issue refunds once this questionnaire has been submitted.

As a customer you are responsible for understanding this when purchasing any product from our site and in the unlikely event of the meals not being to your liking, taste or falling in line with personal circumstances, be that lifestyle or financial, this would not warrant a refund.

However, we realise that exceptional circumstances can take place with regards to both the character of the product we supply and your personal life.

Therefore, we may honour requests for a refund for the following reasons:

  • Product not-as-described and as detailed above in our terms and conditions: such issues should be reported within 3 days from the date the product is received. Clear evidence must be provided proving that the purchased product is not as it is described either on the website and or in our terms and conditions. Complaints which are based merely on the customer’s false expectations or wishes are not honoured.
  • In the event of serious debilitating illness or injury. Confirmation of this in the form of a doctor’s note or medical certificate will need to be provided before consideration.

1.4 Complaints

If you have a serious complaint please contact support@2mealday.com

2.1 Privacy Policy

This privacy policy sets out how Naturafit Ltd uses and protects any information that you give Naturafit Ltd when you use this website.

Naturafit Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Naturafit Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 May 2017.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Creation of tailor products and services
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • If you place an item in your basket and input your personal data at the checkout but do not complete your purchase. We may contact you via email to offer you the chance to complete your purchase and may offer incentives to do so

Naturafit Ltd may use your personal information to provide products and associated services to you, requests to administer your account, and to contact you for feedback on your use of such products and services. If you provide your email address when you register with us or buy from us, we will not send unsolicited marketing material to you. All information supplied will be held by Naturafit Ltd and will remain secure and confidential. Your details will only be used for research purposes and will not be passed on to any third parties. The data will only be disclosed to employees of Naturafit Limited to enable them to produce your plans. The data will be kept securely for as long as you are our client.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@2mealday.com

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please email us at info@2mealday.com

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.